Privacy Policy

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1. Who We Are

EduPlay STEM Lab, GmbH
Hinterbergstrasse 56

6312 Steinhausen
info@eduplaystemlab.com
+41 76 306 36 69
www.eduplay.ch

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We operate a children’s science play center in Switzerland and provide online booking, memberships, and event registrations via our website.

2. What Personal Data We Collect

We collect personal data that you provide voluntarily or that is collected automatically through our website.

From Parents/Guardians:

• Name

• Email address

• Phone number

• Payment details (processed securely via Wix Payments or third-party processors)

• Booking information and dates

• Child’s name and age (for booking and safety purposes)

Automatically Collected Data:

• IP address

• Browser and device type

• Pages visited and session duration

• Cookies and similar tracking technologies

3. Purpose of Data Collection

We collect and process your data to:

• Manage bookings, memberships, and event registrations

• Communicate updates, confirmations, or changes

• Ensure a safe environment tailored to your child’s age group

• Send optional newsletters or promotions (with your consent)

• Improve website functionality and user experience

• Comply with legal and safety obligations

4. Legal Basis for Processing

Under Swiss law, we process your data based on:

• Your consent

• The necessity to fulfill a contract (e.g., booking or membership)

• Legal obligations (e.g., accounting, safety regulations)

• Our legitimate interest (e.g., service improvement)

5. How We Protect Children’s Data

We do not collect data directly from children. All information (e.g., name, age) is provided by a parent or legal guardian for booking and safety purposes.

We never use children’s data for marketing or tracking purposes.

If you believe we have unintentionally collected personal data directly from a child, please contact us immediately.

6. Sharing of Data

We do not sell your data. We only share it when necessary with:

• Trusted service providers (e.g., Wix, payment processors)

• Legal authorities when required by Swiss law

• IT and security providers under confidentiality agreements

All third parties are compliant with Swiss and/or EU data protection standards.

7. International Data Transfers

Your data may be processed by third parties located outside Switzerland or the EEA (such as Wix servers). We ensure such transfers comply with the Swiss Data Protection Ordinance (DPO) through adequate safeguards, like standard contractual clauses.

8. Cookies and Tracking

Our website uses cookies to:

• Ensure website functionality

• Analyze usage patterns

• Remember your preferences

You can manage or disable cookies through your browser settings. Disabling cookies may affect website performance.

9. Your Rights Under Swiss Law

You have the right to:

• Access your personal data

• Request correction or deletion

• Object to or restrict certain processing

• Withdraw consent at any time

• File a complaint with the Federal Data Protection and Information Commissioner (FDPIC)

To exercise these rights, contact us at info@eduplaystemlab.com

10. Data Retention

We retain your data only as long as necessary for the purposes stated above or as required by Swiss law (e.g., financial records must be kept for 10 years).

11. Changes to This Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

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12. Withdraw data or Notifications

If you don’t want us to contact you or process your data anymore, please contact us at info@eduplaystemlab.com or send us mail to contact list below.

13. Contact

For questions about this Privacy Policy or your data:

EduPlay STEM Lab, GmbH
Hinterbergstrasse 56

6312 Steinhausen
info@eduplaystemlab.com
+41 76 306 36 69